Gift Card Policy
Gift cards purchased at https://gear.Bioware.com/ can only be redeemed for physical merchandise at https://gear.Bioware.com and WILL NOT WORK on any other Bioware.com site or service.
All Sales Are Final On Gift Cards
We do not accept returns or process refunds on purchased gift cards unless where prohibited by law.
Refunds of Purchases Made With Gift Cards
If you request a refund of a purchase that was made with a gift card. You can only be refunded to a newly issued gift card.
Gift Card Expiration Date
Gift cards expired 5 years after date of purchase unless where prohibited by law.
Inactive Gift Cards
Why would you have gift card and not use it! Please buy something rad!
Common Gift Card FAQs
Q: Can a gift card be used more than once?
A: Yes, provided there is still a balance remaining on the card.
Q: Can gift cards be reloaded?
A: No, you can't reload a gift card.
Q: Can more than one gift card be used towards a purchase?
A: Yes. A customer can redeem another gift card during checkout.
Q: Can a gift card be used to buy a gift card?
A: No, you can't use a gift card to buy another gift card.
Q: Can a gift card be used to pay for shipping and taxes?
A: Yes, gift cards are applied to the final order total which includes shipping and taxes.
Q: Can I apply a discount code to my gift card purchase?
A: Most discount codes cannot be applied to the purchase of a gift card.
Q: Can gift cards be used in conjunction with a discount code?
A: Yes, gift cards are a form of payment.
Q: Can a gift card be redeemed or returned for cash?